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Kaiser Permanente

The Best of Kaiser Permanente Medical Center Guide

In order to create a useful marketing tool for Kaiser Permanente Los Angeles Medical Center, Zagat produced a custom bilingual flip guide including Zagat Ratings and Reviews, a map of the hospital floor plan in addition to florists and hotels in the area, which helped serve as the hospital information brochure.

Strategic Focus

Marketing Tool

Client Objectives

  • Provide people with essential hospital information and valuable knowledge about the surrounding areas
  • Provide the information for both Spanish and English speakers

Zagat Solution

  • Custom Flip Guide with licensed Zagat restaurant ratings and reviews for local establishments
  • Zagat reviews were translated and included in the Spanish section of the guide
  • Included valuable visitor information such as a map of the hospital floor plan, hospital phone numbers/emergency information as well as addresses of local florists and hotels
  • Available at information desks throughout the hospital
  • Public relations used the guide to promote the newly opened hospital with Zagat content helping to create buzz and a long shelf life

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