Kaiser Permanente
The Best of Kaiser Permanente Medical Center Guide
In order to create a useful marketing tool for Kaiser Permanente Los Angeles Medical Center, Zagat produced a custom bilingual flip guide including Zagat Ratings and Reviews, a map of the hospital floor plan in addition to florists and hotels in the area, which helped serve as the hospital information brochure.
Strategic Focus
Marketing Tool
Client Objectives
- Provide people with essential hospital information and valuable knowledge about the surrounding areas
- Provide the information for both Spanish and English speakers
Zagat Solution
- Custom Flip Guide with licensed Zagat restaurant ratings and reviews for local establishments
- Zagat reviews were translated and included in the Spanish section of the guide
- Included valuable visitor information such as a map of the hospital floor plan, hospital phone numbers/emergency information as well as addresses of local florists and hotels
- Available at information desks throughout the hospital
- Public relations used the guide to promote the newly opened hospital with Zagat content helping to create buzz and a long shelf life